Contact information

We love hearing from our fellow pet lovers! Whether you have a question about our products, need assistance with your order, or require help with returns, the Pawaura customer support team is always here for you.

Please reach out to us through any of the contact channels below, or fill out the contact form on this page. We aim to respond to all inquiries within 24 business hours.

Customer Support Information:

Quick Assistance Tips:

  • Order Tracking: Please include your Order Number (e.g., #PAW1001) in your message for faster resolution.
  • Returns & Refunds: Before sending back any item, please review our Return & Refund Policy to request authorization.