Privacy policy

Effective Date: June 29, 2026
This Privacy Policy describes how Pawaura (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.pawaura.shop or otherwise communicate with us.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, referral websites/search terms, and how you interact with the Site.

We collect Personal Information directly from you when you provide it to us, including:
  • Contact Information: Name, shipping address, billing address, payment information (processed securely through Shopify), email address, and phone number.
  • Order Information: Products purchased, cart details, and order interaction history.

2. How We Use Your Personal Information

We use the Personal Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
  • Communicate with you and provide customer support.
  • Screen our orders for potential risk or fraud.
  • Provide you with updates, promotional material, or information relating to our pet products in line with your preferences.

3. Sharing Your Personal Information

We share your Personal Information with third-party service providers to help us run our store and fulfill orders as described above.
  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: [Shopify Privacy Policy](https://www.shopify.com/legal/privacy).
  • Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can opt-out of Google Analytics here: [Google Analytics Opt-Out](https://tools.google.com/dlpage/gaoptout).
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information, or to protect our rights.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, remember your preferences, and track store performance. You can choose to disable cookies through your individual browser settings, though doing so may affect your ability to use certain features of our website.

6. Your Rights (GDPR & CCPA)

If you are a resident of California (CCPA) or the European Economic Area (EEA/GDPR), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the information below.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect operational, legal, or regulatory changes.

8. Contact Information

If you have any questions or concerns regarding our privacy practices, please contact us: